User guide

Install the app, connect your Zoom account, run a video call, and remove the app if you wish.

1. Install Océan Patients

1. After your access request, you receive an invitation link by email.
2. Open the link on your iPad, iPhone or Mac and install the app.
3. On first launch, choose whether to protect the app with Face ID, Touch ID or a passcode (Backup and Security).
4. Enter the activation code given during your P.R.U. training in Settings › Licence to unlock the method’s content.

If installation fails, see the Support page.

2. Connect your Zoom account (iPad and iPhone)

Prerequisite: a personal Zoom account (free or paid). Océan Patients uses your own account: no meeting is created anywhere else.

1. Open a client’s record and tap the camera at the top right.
2. Tap Start the video call. The first time, Zoom’s sign-in page opens: sign in and authorise Océan Patients.
3. The app never sees your Zoom password; the sign-in is kept in the device’s keychain.

On Mac, video calls go through the Zoom app itself.

3. Use the video call during a session

Start and invite

1. In the record, tap the camera, then Start the video call. The meeting is created in your Zoom account, with a waiting room and passcode, and no recording.
2. Tap the share icon to Send the link… or Copy the link.
3. When the client arrives, tap Admit.

Fill in the record during the call

The call stays open in a panel at the bottom right while you move between forms (anamnesis, Meaning Project, family tree, timeline, session). The ↘ button shrinks it to a mini window; the ↖ button enlarges it again.

Sound and tapping

• Microphone: choose “Noise reduction (voice)” or “Original sound (ambient sounds)”, for example to let the client hear tapping done by hand.
• Tapping: the three drum sequences started from the app are sent into the meeting; the client hears them in their headphones.

Two-voice transcription

1. With the client’s consent, tap Start transcription. Zoom tells participants that the meeting audio is shared with the app.
2. The audio is transcribed on the device; it is never recorded or sent anywhere.
3. Tap Insert into the session summary (in a session) or Copy transcript.

End

Tap the red button, then End the video call: the meeting closes for both of you.

Remember to have the consent to video calls and transcription signed (Record › Consents).

4. Remove Océan Patients from your Zoom account

1. In the app: Settings › Zoom › Disconnect Zoom. The sign-in is erased from the device.
2. In your Zoom account: sign in at marketplace.zoom.us › Manage › Added Apps, select Océan Patients, then Remove.

What happens to the data?

• The publisher holds no data: there is nothing to delete on her side.
• Past meetings remain in your Zoom account under Zoom’s rules; they were never recorded by the app.
• Records stay on your devices and in your iCloud for as long as you keep them; you can delete them at any time, or delete the app.